There are three subsections to the logistics section and the first is designing the logistics system to support the business model. Logistics sounds less glamorous in the developed world, for example if you send goods in a truck - by and large you expect them to be delivered. In most of the world though, this is not the case particularly for inland transportation. You literally have to have mechanisms to track the truck particularly if it is a LTL (less than truckload).
Efficient logistics that speaks to the business model is critical for business success. For example if you have a JIT model or your customer has a JIT model you need to figure out how the loading/unloading docks are organized so that the loading/unloading does not become long drawn.
One neat acronym in the 2-B-1section was 5S the Japanese process improvement technique involving Sort (Seri),Set in order or orrange (Seiton),Shine(Seiso),Standardize(Seiketsu) and Sustain(Shitsuke). These help in organizing the workspace.
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